FAQS


Why should I buy a LED Lenser flashlight?

Simply put, LED Lenser flashlights and headlamps use light output more effectively than any other lights on the market. This means when you compare a LED Lenser light with one of equal lumens from a competitor (both ANSI-certified), the LED Lenser light will actually appear brighter. We achieve this through a lens/reflector optic called the Advanced Focus System (AFS). LED Lenser lights are the only ones to use AFS in the world.

In addition to our patented AFS, some of the other reasons we think you'll find LED Lenser to be the best lights you can buy are:

Common Battery Sizes - Our lights are powerful, but they don't require expensive, hard-to-find batteries to run.

Advanced circuitry and cooling - Powering but not overpowering an LED chip is the most important part in the light equation. Our advanced circuitry and cooling systems allow for extremely long run times for high-output that doesn't over power (heat) the LED chip.

Materials - We use the most optimal materials for the intended use of the light, such as anodize aluminum for the body of our work lamps and polycarbonate for those that might see extreme temperature ranges with outdoor adventure. Gold is the most effective and quality material for conductivity and that's all you'll find in all our contacts.

Modular Construction - With the LED Lenser modular system, the light can be repaired or replaced in sections as needed, making it easier, faster and better for the environment to perform warranty services. This design also uses fewer points of electrical contact overall, meaning fewer chances for electrical failure. We call this out Modular Design System.

One-handed Focus - With Rapid Focus you can go from reading to searching by using just the thumb on your holding hand to simply slide the bezel away from you. One hand, one movement, seamless transition from close to far and all points in between. 

One of a Kind Charging System - Most recharging systems require fiddling with docking stations for your batteries; seemingly endless cords; and countless times disassembling and assembling the light itself to insert the charged batteries. With our Floating Charge System simply mount the recharging system on the wall and plug it in. When you're ready to recharge your flashlight, just touch the end-cap with magnet to the floating charge magnet and walk away. You can even store it there as there is no battery life on these.

A charging indicator will tell you when you're ready to go again. If you're traveling, you can simply pop off the top of the charging system and plug it into the USB adapter to charge from your laptop, car, or hotel room USB port.


How does the LED Lenser warranty work?

At LED Lenser USA we take extraordinary measures so your LED Lenser product will give you many years of dependable service. If it doesn't, we will gladly repair or replace it, at our discretion, with one of equal or greater value under our 5-year guarantee. Visit the Warranty page and print/fill out the form provided there, put it and your light in the mail to us and we'll fix/replace your light and send it back to you for free.


I'm from outside North America and I want to buy a LED Lenser light.  Do you sell lights outside the United States?

Our products are sold in many countries around the world. Please visit the LED Lenser International site to locate authorized distributors. These distributors can help you find retailers in your area and/or help you with a warranty issue.


Where can I purchase a sheath for my LED Lenser light?

Sheaths are currently not available, but accessories of all kinds for your LED Lenser light will be available soon - please check back.


How does LED Lenser measure and report its lighting specifications?

LED Lenser USA uses ANSI/FL-1 standards as published by the National Electrical Manufacturers Association (NEMA). This Standards Publication covers the basic performance of handheld/portable flashlights, spotlights, and headlamps providing directional lighting. The Standards Publication was developed by the Flashlight Standards Committee (at the time of publication it was made up of 14 members all recognized as leaders in the lighting and battery industry). To date, this is the only industry-wide, agreed-upon standard of measurement.


How does LED Lenser measure the output of their lights ? the brightness?

LED Lenser lights are measured in lumens. We follow all ANSI/FL1 testing and measurement standards. You can read more about ANSI reporting and standards here.


What is the material used in the optic?

Poly(methyl methacrylate) (PMMA).  PMMA is a transparent thermoplastic, often used as a light or shatter-resistant alternative to glass.


Can I get replacement parts?

We do not send out replacement parts for our lights, but you can visit the warranty section to see how to turn your light or headlamp in for repair.


What type of material is used in casing?

T6016 aluminum


What type of casing coating?

LED Lenser's aluminum casings are anodized (type II, 20 microns thickness) to apply a corrosion and wear resistant coasting.

Can I replace the LED?

No, the LEDs used in LED Lenser lights are soldered to electronic circuit boards and cannot be replaced


What is Advanced Focus System (AFS)?

LED Lenser's proprietary beam focusing system that incorporates both a lens and reflector.  Learn more about it here.


What type of materials are used on electrical contacts?

LED Lenser's electrical contacts are hard gold plated.  Gold is a superior conduct and improves corrosion resistance.


What do I do if my alkaline battery leaks and damages my flashlight?

LED Lenser's warranty does not cover damages from battery leakage.  However, many of the brand name battery manufacturers do warrant their batteries and the devices powered by them.


Can I use rechargeable batteries in my LED Lenser flashlight or headlamp?

No.  Currently LED Lenser lights and headlamps are optimized for use with disposable batteries and the components can be damaged by the use of anything other recommended battery type.


What is the six or seven-digit number of the barrel or bezel of my LED Lenser light?

This is the unique serial number marked on each LED Lenser light at the time of manufacturing.


Can my LED Lenser use disposable lithium AA and AAA batteries?

Yes, disposable lithium AA and AAA batteries can be used in LED Lenser lights.  Disposable lithium batteries can optimize battery life (especially in cold conditions), and reduce weight.


Can I use the same wall plug transformer for all LED Lenser rechargeable items?

The M7R, H7R, and P5R use the same wall plug transformer (5V, 1 A output).  The H14R uses a different wall plug transformer (9V, 560 mA output)